Dear Mr Liu,
I’m so glad to know that CRRC has effectively ramped up operation over past few weeks given the outbreak of COVID-19. We believe it’s a great example that China economy and manufacture industries are rapidly recovering.
Here, I personally and on behalf of BHP sincerely express our appreciation to CRRC Qiqihar Railway Rolling Stock Co., Ltd (QRRS) of its efficient mobilization of local authorities and supply chain to achieve delivery of first 10 of 278 Ore Car to BHP WAIO in the shadow of virus recently, which demonstrate QRRS’s capability and flexibility to cope with the challenge, the commitment to customers, and the teamwork, efficiency and talent of people.
在此，我本人并代表必和必拓诚挚地感谢中车齐齐哈尔车辆公司（齐车）通过有效协调当地部门、供应链，在防控疫情的同时，实现了向必和必拓西澳铁矿部门交付了 278 辆矿车订单中首批 10 辆矿车。这展现了中车集团应对挑战的能力和弹性、对客户信守承诺，以及中车人的团结、高效和才智。
BHP is holding our hands with customers and suppliers to cope with the challenge. The successful delivery proves again the strong partnership between two companies in past 11 years. We never stop our pace on continuous improvement in product development, manufacturing process, performance and delivery, which enable us to reinforce the collaboration and trust to deliver on social values against the business challenge.
必和必拓正携手我们的客户与供应商共度时艰。此次成功的发货再次证明了双方长达 11 年的坚实的战略伙伴关系。我们一步一个脚印，不断开发产品，改进流程，提高产品性能和交期，不断加强双方的协作与信任，共创价值，并肩克难。
So far, QRRS has supplied over 4,500 ore cars running on our rail system in the Pilbara region of Western Australia, and the support and technology provided by QRRS via the design and supply has ensured that BHP and our products can continue to support the ongoing upgrade of the manufacturing industry within China. Our partnership continues to enjoy successful outcomes through our mutual trust and our shared interests. I would like to pass on my appreciation to QRRS and CRRC for all the works and supports you have provided.
至今，齐车已向我司西澳大利亚皮尔巴拉地区的铁路系统供应了超过 4500 辆矿车以及相关的技术和服务，使得必和必拓以及我们的产品能够更好地为中国制造业的转型升级服务。我们之间的伙伴关系使我们能够通过互信互利实现共赢。我希望借此机会向中车集团和齐车再次致以诚挚的感谢，感谢你们多年来的努力付出和对必和必拓提供的支持。
I look forward to building more extensive partnership across CRRC in the future and meet you in person again in my next trip to China.
Chief Commercial Office, BHP
Dear Md. Vandita Pant,
I am so glad to receive your letter. Thank you for your concerns about CRRC, and I really appreciate you for the trust and comments on CRRC QRRS.
The COVID-19 has brought challenges and impacts to China and the whole world, and CRRC, as no exception, has also been impacted in many business sections. As you know, The coronavirus now has been effectively controlled , China economy and manufacture industry are recovering quickly, also most of the subsidiaries of CRRC have resumed work and production.
CRRC, as a global supplier of rolling stocks as core business section and multinational operation and world-leading high-end equipment system supplier, with the mission of connecting the world through better mobility, has always been upholding the principles of honesty and credibility in business operation. CRRC QRRS is one of the excellent subsidiaries of CRRC, who has remarkable advantages and capability in design, production, delivery and service of railway freight rolling stocks. It is such a good thing to witness the 11 years solid cooperation and the joint efforts against the difficulties of the two parties, and I am looking forward to the satisfactory delivery of the 278 ore cars and wish the CRRC made products can benefit BHP continuously.
CRRC will work along with BHP to further improve the cooperative partnership on a global scale, trust each other, benefit each other, grow together and create a better future. Especially when facing the worldwide challenges of the coronavirus, I hope we can strengthen cooperation and overcome the difficulties together.
Thanks again for your support. Here I would also like to express my appreciation to all those BHP representatives and supervisors who have been working hard at site to ensure the smooth progress of the project.
You are always warmly welcomed to visit CRRC.